Refund and Return Policy

We want you to be happy with your purchase. Please read our simple Refund & Return Policy below:

1. Return Policy

• Due to the nature of Ayurvedic medicines and health products, we do not accept returns once the product is opened or used.

• You can only return a product if:

  • It was delivered in a damaged condition

  • You received the wrong product

  • The product is expired at the time of delivery

In such cases, please contact us within 3 days of receiving your order.

2. Refund Policy

• If your return is approved, we will issue a refund to your original payment method.

• Refunds may take 5-7 working days to reflect in your account (depends on your bank/payment gateway).

• Shipping charges (if any) are not refundable.

3. Replacement Policy

• If you received a damaged or wrong product, we can also send a free replacement instead of a refund.

• Replacements are subject to product availability.

4. How to Raise a Return/Refund Request

Please contact us with your order ID, product details, and a photo of the product (if damaged/incorrect) at:

Email: bansiwala@gmail.com
Phone: +91 74949 51053

5. Important Notes

• Products must be unused, unopened, and in original packaging (except damaged items).

• Returns and refunds are not applicable on discounted or promotional products unless they are damaged/defective.