We try our best to make sure your Ayurvedic products reach you safely and on time. Please read our Shipping Policy below:


1. Order Processing

  • Once you place an order, it is processed within 1-2 working days.

  • Orders placed on Sundays or holidays will be processed the next working day.


2. Delivery Time

  • For most locations in India, delivery takes 3-7 working days depending on your city and courier service.

  • Remote or rural areas may take a little longer.


3. Shipping Charges

  • Free shipping may be available on certain orders (you can mention your free shipping condition, e.g., above ₹499).

  • For other orders, a small shipping fee may apply. Charges will be shown at checkout.


4. Order Tracking

  • Once your order is shipped, we will send you a tracking number via SMS/Email so you can track your package online.


5. Delays

  • Sometimes, delivery may get delayed due to courier issues, festivals, strikes, or natural reasons. We request your patience in such cases.

  • We will always keep you updated if there’s any delay.


6. Damaged or Wrong Product

  • If you receive a damaged or wrong product, please contact us within 3 days of delivery with photos, and we will arrange a replacement or refund as per our Refund & Return Policy.


7. Contact Us

For any shipping-related queries, you can reach us at:

Email: bansiwala@gmail.com
Phone: +91 74949 51053

Pain Guard Logo

Trusted by families for generations, our oils gently ease pain and bring back the joy of everyday movement.

  • C - 5 Satsang Vihar, Ambala Road, Jagadhri, Haryana
  • Phone: +91 74949 51053
  • Email: bansiwala@gmail.com